1. Introduction
This Privacy Policy describes how Avanti Decorators (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, https://avantidecorators.com/ (the “Site”), or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Avanti Decorators is a decorating company based in Bath, UK. Our contact details are as follows:
• Address: Newton St Loe, Bath, BA2 9BX
• Email: info@avantidecorators.com
• Phone: 07958 266694 / 01225 872 968
For the purpose of the UK GDPR, Avanti Decorators is the data controller.
3. What Information We Collect
We may collect and process the following types of personal data:
Data Category
Examples of Data Collected
Personal Identification Information
Name, email address, phone number, postal address.
Website Usage Data
IP address, browser type, device information, pages visited, time spent on pages.
Enquiry and Project Details
Information you provide when you request a quote or communicate with us about a project, including project requirements and property details.
Marketing and Communications Data
Your preferences in receiving marketing from us and your communication preferences.
4. How We Collect Your Data
We collect your personal data in the following ways:
• Directly from you: When you fill out the contact form on our website, request a quote, or communicate with us via email, phone, or in person.
• Automatically: When you use our website, we may collect technical data about your equipment, browsing actions, and patterns. This is collected using cookies and similar technologies.
5. How We Use Your Data
We use your personal data for the following purposes:
• To provide our services: To respond to your enquiries, provide quotes, and carry out our decorating services.
• To manage our relationship with you: To communicate with you about your project, manage your account, and request feedback.
• To improve our website and services: To analyse how our website is used and to improve our services and customer experience.
• For marketing purposes: To send you information about our services that we think you might be interested in, but only where we have your consent to do so.
6. Our Lawful Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contract: Where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legitimate Interests: Where the processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
7. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your data with the following parties for the purposes set out in this policy:
• Service Providers: We may share your data with third-party service providers who assist us in running our business, such as our website hosting provider and IT support.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Our website is designed and maintained by Dead on Digital. They may have access to some data in the course of their work, but are bound by confidentiality and data protection obligations.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your Data Protection Rights
Under data protection law, you have rights including:
• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
If you make a request, we have one month to respond to you. Please contact us at info@avantidecorators.com if you wish to make a request.
10. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
11. Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
12. How to Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us:
• Email: info@avantidecorators.com
• Phone: 07958 266694
• Address: Newton St Loe, Bath, BA2 9BX
13. How to Complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
References
- Information Commissioner’s Office (ICO). (n.d.). Cookies and privacy notices in detail. Retrieved from https://ico.org.uk/for-organisations/advice-for-small-organisations/privacy-notices-and-cookies/cookies-and-privacy-notices-in-detail/
- Federation of Small Businesses (FSB). (2025, September 23). Complete guide to UK GDPR compliance for small businesses. Retrieved from https://www.fsb.org.uk/resources/article/complete-guide-to-uk-gdpr-compliance-for-small-businesses-MCZTJUAUBYGJECTJIKZZKQZCZQ2Y
- GDPR.eu. (2019, January 9). Writing a GDPR-compliant privacy notice (template included). Retrieved from https://gdpr.eu/privacy-notice/
